Outsourcing Directory

Category Archives: Vendor Selection

Advice on outsourcing vendor selection.

New Year’s Resolutions for the Outsourcing Industry

January 2, 2008 – 6:31 pm

Here is my annual list of New Year’s Resolutions for those of us in the outsourcing industry.
For Outsourcing Customers
1) I will dedicate adequate resources to managing my outsourcing deal.
2) I will send out RFP’s only to vendors with a chance of earning the business.
3) I will set service levels that reflect my true business needs, […]

By Gary M. Zeiss, Esq. | Also posted in Outsourcing, Best Practices, IT Outsourcing, Governance | Comments (0)

How to Save the U.S. Outsourcing Business

December 26, 2007 – 3:26 pm

By Gary M. Zeiss, Esq. | Also posted in Outsourcing, IT Outsourcing | Comments (1)

Fixing the Perception of Offshoring in America

August 20, 2007 – 2:10 pm

By Gary M. Zeiss, Esq. | Also posted in Outsourcing, Best Practices, Outsourcing Locations | Comments (1)

Labor Arbitrage Versus an Outcome Focused Model

August 4, 2007 – 7:48 pm

By Gary M. Zeiss, Esq. | Also posted in Outsourcing, Best Practices, Business Process Outsourcing, Governance | Comments (3)

Outsourcing Cost, Scalability and Capability

July 30, 2007 – 10:36 pm

By Gary M. Zeiss, Esq. | Also posted in Outsourcing | Comments (0)

Visiting Outsourcing Vendors Operation Sites Before You Decide to Outsource (Part 1)

April 5, 2007 – 3:34 am

By Outsourcing.org Staff | Also posted in Outsourcing, Best Practices | Comments (2)

Sourcing Your BPO Vendor

March 20, 2007 – 9:33 am

By Outsourcing.org Staff | Also posted in Business Process Outsourcing | Comments (1)